What products are available at myNCCC.ph?

myNCCC.ph features grocery products (fresh and frozen included) from NCCC Supermarket; medicines, health supplements and medical equipment from HB1 Pharmacy; drygoods, small appliances and the like from NCCC Department Store and outdoor living, tools and petcare from Hardwaremaxx.

 

How much is the shipping fee?

You get to shop in 4 stores (NCCC Supermarket, Hardwaremaxx, HB1 Pharmacy and NCCC Department Store) for one shipping cost! Shipping Fee start at P100 depending on delivery location.

 

Where do you deliver?

We deliver to serviceable areas in Davao City as of this time. We will expand to Davao del Norte and Puerto Princesa by 2021. For a list of barangays we deliver to, please check website.

 

Do you deliver to my address?

 

Check the list of barangays that are covered by our delivery partner.




How do i sign up?

You may register using a valid email address and your mobile phone. Encode your delivery location to start and provide delivery details (address) upon checkout. You already have an account?  Click Log IN to access your account details and order history.

 

When can I expect my delivery?

For orders received before 10am, we can delivery within the day. For orders received after 10am, we do next day delivery. During holidays, delivery schedule may change. We will post advisory.

 

How do I pay?

You can pay CASH during delivery to our delivery partner or you can pay using your credit card via Paymaya. We accept JCB, Mastercard or VISA cards. Thank you.

 

I have a complaint. What do I do?

You may send us an email at customercare@nccc.com.ph for your queries, feedback, complaint or requests for return or exchange. Please be advised that we follow DTI policiies on Return or Exchange. Thank you.

 

I did not receive any OTP. What do I do?

 

When encoding your mobile number, make sure not to include zero (0). For example, your number is 09995557777. Encode 99995557777 only.


How do I change my address?

 

Log in and go to My Account. You can edit your address details and access your order history.